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Values
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Goals
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In Practice
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People
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Best managed company with the best people
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- We have the best people for the services we deliver
- We invest in our people to ensure they are the best in their fields
- We make sure our people and those around them are safe
- We treat each other as we expect to be treated
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Customer Relationships
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Most effective marketers
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- We understand our customers better than the competition
- We listen to and respond to our customers
- We always adopt a consultative approach
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Knowledge
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Best technology, systems and advice
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- Knowledge is our advantage
- We seek and apply knowledge to deliver better outcomes
- We respect and invest in the pursuit of knowledge to improve the services we deliver
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Innovation
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The greatest innovator
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- We can find better ways of doing everything we do
- Innovation is everyone's responsibility
- Our customers expect innovation
- We reward innovation
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Performance
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Most efficient provider of high quality services
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- To be a successful company we must perform at our peak
- We seek performance improvements in everything we do
- We own our roles and are accountable for outcomes
- We reward performance
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Sustainability
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Improve the environment and the communities we operate in
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- We want to work for a company that has a positive impact on life
- We are part of the communities we serve
- We listen to and respond to the concerns of community members
- Citywide's long term goals need long term thinking
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