Citywide is committed to continuously improving its systems and processes to the benefit of all stakeholders. To achieve this Citywide undertakes regular management reviews of the suitability and effectiveness of its systems, contract reviews with its clients, internal audits of quality, safety and environment processes, and engage external auditors to undertake an independent audit of the effectiveness of our systems.
Customer focused and committed to quality
Citywide is ISO-9001-2008 certified. Key elements of the ISO certification process include: a management review, a requirement for continuous improvement, idea refinements and documentation of work procedures. We are dedicated to creating a sustainable future and ensuring we have the best people, process and technology to support the environment, today and in the future.
Download our Safety, Quality, Environmental & Risk Policy