Risk management is integral to the planning, management and operational functions of Citywide. It is positively influenced by company values and is consistent with our efforts to provide the highest quality service to our customers.
Specifically, risk management is the process of making and implementing decisions that will eliminate or minimise the adverse effects of unforeseen losses to the company, its employees and stakeholders.
Citywide recognises the importance of continuous and reliable management of risks associated with this contract. To this end we have developed and continually updated a risk management plan, which specifically recognises all potential risks, assessment of those risks and provides suitable treatment strategies along with contingency arrangements.
Broadly, risk management plans cover the approach we will to use to mitigate risks associated with the contract. There are nine broad risk categories identified with context for risk identification associated with performance:
Citywide's Risk Management System is based on AS/NZS 4360:2004.