Corporate Social Responsibility

Citywide has a proud history of providing services and support to the communities in which we operate and where our employees live, work and play. Through our Corporate Social Responsibility Program, we are committed to providing shared value for our host communities, our customers and our business. Our approach to corporate & social responsibility is framed by four key issues of concern to our customers and their community constituents:


– Education, Training and Jobs

– Environment & Sustainability

– Homelessness, Social Justice and Well-being

– Youth Opportunities


We are proud to support and partner with community organisations that are addressing such critical social issues. As a services company, we pride ourselves on maintaining and enhancing community assets and being actively involved in local communities; engaging with them to make positive social changes.


CW – CSR Diagram


Through our Community Engagement Framework, we partner with selected social enterprises, charities and not-for-profits who share our corporate values and who are strategically placed to help solve the key issues of concern to our customers.  Click through to view  our current partner social procurement and community organisations  (opens in new window).


Employee Volunteering

At Citywide, our staff proactively contribute over and above the day job to the wellbeing of their local communities and other social concerns further afield. This support varies from community to community and is demonstrated in a variety of ways, including the provision of paid leave for staff to volunteer with a community concern.


Financial Support & Matched Funding

Citywide proudly supports selected not-for-profits, charities and social enterprises with in-kind pro bono services, products and support. We also provide financial support to several partners to support them in meeting their strategic objectives, including matching funding from individual staff fundraising efforts.


Diversity & Inclusion

Having a social licence to operate is integral to our shared value approach with the community and all our stakeholders, with the common goal of fostering greater social cohesion. This supports our commitment to promoting diversity, equality and inclusion across our company without discrimination and we actively seek to create employment opportunities for the economically disadvantaged, disabled, CALD (culturally and linguistically diverse) communities and indigenous interests.

This policy covers all operational and administrative offices and sites of Citywide and subsidiaries such as Technigro. It also takes into account the company’s capabilities and capacity to resource (staff, financial; operational; equipment, etc.).


Responsible Sourcing

Citywide and its subsidiaries including Technigro are committed to responsible sourcing practices.

We regularly review our operations and supply chains with the aim of ensuring that we, our suppliers and third-party business partners operate without infringing human rights. We do not tolerate any form of modern slavery practices including child or forced labour. Access our Modern Slavery Statement here (click to download). 

To help us achieve our aim, if you become aware of any related concerns, we encourage you to let us know by contacting us through this website (click through to Contact page).



Our goal is to minimise our environmental footprint and to inspire and equip our people with ‘world’s best’ sustainability standards to effectively manage the environmental aspects of our operations, whilst ensuring continuous improvement and zero harm to the environment and communities in which we work.

We use a market leading environmental data management platform to manage and monitor energy usage and costs across all of our operations. The data allows us to monitor our carbon generation and provides us with information to evaluate initiatives developed and implemented to reduce our carbon footprint.

We are also a foundation partner in the Melbourne Renewable Energy Project (MREP). Through this program - led by our parent the City of Melbourne Council - we will purchase renewable energy through a wind farm being constructed for the MREP in regional Victoria.

Bushland burns awaken seeds of indigenous flora

May 8, 2022, 10:50 AM
TIME LAPSE VIDEO: urban bushland burn-offs reactivate indigenous vegetation growth
Title : Bushland burns awaken seeds of indigenous flora
Featured? : No
Item date : May 5, 2022, 14:00 PM


Byline pic Cameron Arden

Cameron Arden
Bayside Bushland Crew member

Another year of successful burns for the Bayside Bushland Crew, with Long Hollow and Bay Road Heathland Sanctuaries set alight to awaken the seeds of indigenous flora long awaiting fire.

Long Hollow Heathland Sanctuary, previously burnt in 1984, was predominated by Coastal Tea Tree (Leptospermum laevigatum) which was cut and used as fuel for the burn.

In comparison, Bay Road Heathland Reserve is ‘old Heath’, having seen no invasion of woody weeds species since European settlement and sparse fire regimes resulting in a diverse array of species present. Both sites were 4,000m2 to be burnt.

Ignition points for both sites were carefully chosen on the day to best protect asset areas (residential houses, schools and other parts of the heathland) that were adjacent to the burns.

In such a highly modified and urban area burning requires the attention of site terrain, burning downslope away from amenities to ensure a less intense fire, less smoke and greater control of its direction.

Related: Bayside burns bring new life to precious urban reserves

Fire behaviour is directly related to the amount of fuel and degree of slope with every 10 degrees of slope fire will double in speed.

On both occasions on the night following the burns, many nocturnal animals were observed scouting the areas for skinks and rodents that weren’t so lucky.

Within 24 hours,  ant mounds had also formed turning over the burnt ground, making use of the fresh ash bed and aerating the soil for fungi and seeds to germinate.

Hopefully, in the months to come, we see some historic flora emerge from the ash bed as has happened in other areas of the reserves, such as some Schoenus species, Gompholobium huegelii and Machaerina acuta, all species that have been missing from these reserves for decades.

Video Credit: Cameron Arden, Bushland Crew Member

Banner photo courtesy of Pauline Reynolds


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Media Contact: 
Simon Mossman - Group Corporate Communications 
M 0427 307 216


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