Corporate Social Responsibility

Citywide has a proud history of providing services and support to the communities in which we operate and where our employees live, work and play. Through our Corporate Social Responsibility Program, we are committed to providing shared value for our host communities, our customers and our business. Our approach to corporate & social responsibility is framed by four key issues of concern to our customers and their community constituents:


– Education, Training and Jobs

– Environment & Sustainability

– Homelessness, Social Justice and Well-being

– Youth Opportunities


We are proud to support and partner with community organisations that are addressing such critical social issues. As a services company, we pride ourselves on maintaining and enhancing community assets and being actively involved in local communities; engaging with them to make positive social changes.


CW – CSR Diagram


Through our Community Engagement Framework, we partner with selected social enterprises, charities and not-for-profits who share our corporate values and who are strategically placed to help solve the key issues of concern to our customers.  Click through to view  our current partner social procurement and community organisations  (opens in new window).


Employee Volunteering

At Citywide, our staff proactively contribute over and above the day job to the wellbeing of their local communities and other social concerns further afield. This support varies from community to community and is demonstrated in a variety of ways, including the provision of paid leave for staff to volunteer with a community concern.


Financial Support & Matched Funding

Citywide proudly supports selected not-for-profits, charities and social enterprises with in-kind pro bono services, products and support. We also provide financial support to several partners to support them in meeting their strategic objectives, including matching funding from individual staff fundraising efforts.


Diversity & Inclusion

Having a social licence to operate is integral to our shared value approach with the community and all our stakeholders, with the common goal of fostering greater social cohesion. This supports our commitment to promoting diversity, equality and inclusion across our company without discrimination and we actively seek to create employment opportunities for the economically disadvantaged, disabled, CALD (culturally and linguistically diverse) communities and indigenous interests.

This policy covers all operational and administrative offices and sites of Citywide and subsidiaries such as Technigro. It also takes into account the company’s capabilities and capacity to resource (staff, financial; operational; equipment, etc.).


Responsible Sourcing

Citywide and its subsidiaries including Technigro are committed to responsible sourcing practices.

We regularly review our operations and supply chains with the aim of ensuring that we, our suppliers and third-party business partners operate without infringing human rights. We do not tolerate any form of modern slavery practices including child or forced labour.

To help us achieve our aim, if you become aware of any related concerns, we encourage you to let us know by contacting us through this website (click through to Contact page).



Our goal is to minimise our environmental footprint and to inspire and equip our people with ‘world’s best’ sustainability standards to effectively manage the environmental aspects of our operations, whilst ensuring continuous improvement and zero harm to the environment and communities in which we work.

We use a market leading environmental data management platform to manage and monitor energy usage and costs across all of our operations. The data allows us to monitor our carbon generation and provides us with information to evaluate initiatives developed and implemented to reduce our carbon footprint.

We are also a foundation partner in the Melbourne Renewable Energy Project (MREP). Through this program - led by our parent the City of Melbourne Council - we will purchase renewable energy through a wind farm being constructed for the MREP in regional Victoria.

Citywide and The Huddle ink new MoU

Aug 6, 2020, 02:14 AM
Investing in the development of young people will underpin Citywide’s continuing partnership with The Huddle.
Title : Citywide and The Huddle ink new MoU
Featured? : No
Item date : Aug 5, 2020, 14:00 PM

Investing in local communities and supporting the development of young people to become change-makers and leaders who solve societal challenges will underpin Citywide’s continuing partnership with The Huddle.

Established in 2010 by the North Melbourne Football Club, the Scanlon Foundation and the Australian Multicultural Foundation, The Huddle works to build more socially inclusive communities across North Melbourne and Wyndham by supporting young people to learn, grow and belong.

“These two regions continue to change and grow rapidly, as do the needs of these communities, particularly in this current COVID-19 climate,” said Citywide Chief Executive Chris Campbell.

“This presents a great opportunity for us to support ongoing investment and development in these communities and especially their young people through the amazing work of The Huddle.”

Social Licence

Citywide has been a corporate partner of The Huddle since 2016, creating employment and training opportunities through facilitated work experience placements, internships and ultimately full-time employment for local area students and school leavers.

Case Study: employment pathways through local school engagement

As a community-facing business like ours, having a social licence to operate is essential for us to continue serving our customers and their community constituents,” says Chris.

“Our Corporate Social Responsibility framework is predicated on solving key issues of concern to the community and, in particular, our local government customers.

“These issues include the provision of education, training and jobs; social justice and wellbeing; and, youth opportunities.

“For Citywide, our continuing partnership with The Huddle is a natural extension to our every-day work we do in service to our host communities, in line with our Vision and Purpose.”

Forming part of The Huddle’s COVID-19 Emergency Relief Family Support Package (FSP), Citywide’s sponsorship commitment will continue to support young people and their families in the North Melbourne, Flemington, Ascot Vale and Wyndham regions in their recovery from COVID-19.

All proceeds of the FSP will go directly toward the continued support of children and young people within our communities, providing access to online education, recreation, and vocational activities.

Cameron McLeod, Chief Executive Officer of The Huddle, said the extended partnership during such uncertain times was a testament to the strength and importance Citywide places on community.

“Our long-standing partnership with Citywide has seen many young people supported through their individual journeys,” said Mr McLeod.

“I am pleased that we can continue to work together to provide young people and their families support during such uncertain times.

“Together we will continue to provide a safe and inclusive environment to help empower children, young people and families of multicultural backgrounds to Learn, Grown and Belong.”

The FSP will also provide one-off emergency funding to meet essential household needs and unanticipated costs associated with the impact of COVID-19.


Read more Story Starters

Return to Media Room

Media Contact:
Simon Mossman - Group Corporate Communications 
M 0427 307 216


Content type :
  • News
Content category :
  • Citywide Life
  • Community Engagement
  • Diversity, Equality, Inclusion
  • Media Releases
  • People & Culture
  • Urban Issues
2020 08 06 New Citywide Huddle MOU grid 2020 08 06 New Citywide Huddle MOU banner
Related SMEs
Load more comments