Corporate Social Responsibility

Citywide has a proud history of providing services and support to the communities in which we operate and where our employees live, work and play. Through our Corporate Social Responsibility Program, we are committed to providing shared value for our host communities, our customers and our business. Our approach to corporate & social responsibility is framed by four key issues of concern to our customers and their community constituents:


– Education, Training and Jobs

– Environment & Sustainability

– Homelessness, Social Justice and Well-being

– Youth Opportunities


We are proud to support and partner with community organisations that are addressing such critical social issues. As a services company, we pride ourselves on maintaining and enhancing community assets and being actively involved in local communities; engaging with them to make positive social changes.


CW – CSR Diagram


Through our Community Engagement Framework, we partner with selected social enterprises, charities and not-for-profits who share our corporate values and who are strategically placed to help solve the key issues of concern to our customers.  Click through to view  our current partner social procurement and community organisations  (opens in new window).


Employee Volunteering

At Citywide, our staff proactively contribute over and above the day job to the wellbeing of their local communities and other social concerns further afield. This support varies from community to community and is demonstrated in a variety of ways, including the provision of paid leave for staff to volunteer with a community concern.


Financial Support & Matched Funding

Citywide proudly supports selected not-for-profits, charities and social enterprises with in-kind pro bono services, products and support. We also provide financial support to several partners to support them in meeting their strategic objectives, including matching funding from individual staff fundraising efforts.


Diversity & Inclusion

Having a social licence to operate is integral to our shared value approach with the community and all our stakeholders, with the common goal of fostering greater social cohesion. This supports our commitment to promoting diversity, equality and inclusion across our company without discrimination and we actively seek to create employment opportunities for the economically disadvantaged, disabled, CALD (culturally and linguistically diverse) communities and indigenous interests.

This policy covers all operational and administrative offices and sites of Citywide and subsidiaries such as Technigro. It also takes into account the company’s capabilities and capacity to resource (staff, financial; operational; equipment, etc.).


Responsible Sourcing

Citywide and its subsidiaries including Technigro are committed to responsible sourcing practices.

We regularly review our operations and supply chains with the aim of ensuring that we, our suppliers and third-party business partners operate without infringing human rights. We do not tolerate any form of modern slavery practices including child or forced labour.

To help us achieve our aim, if you become aware of any related concerns, we encourage you to let us know by contacting us through this website (click through to Contact page).



Our goal is to minimise our environmental footprint and to inspire and equip our people with ‘world’s best’ sustainability standards to effectively manage the environmental aspects of our operations, whilst ensuring continuous improvement and zero harm to the environment and communities in which we work.

We use a market leading environmental data management platform to manage and monitor energy usage and costs across all of our operations. The data allows us to monitor our carbon generation and provides us with information to evaluate initiatives developed and implemented to reduce our carbon footprint.

We are also a foundation partner in the Melbourne Renewable Energy Project (MREP). Through this program - led by our parent the City of Melbourne Council - we will purchase renewable energy through a wind farm being constructed for the MREP in regional Victoria.

Energy from Waste MoU to fuel growing circular economy

Dec 10, 2020, 01:39 AM
Citywide enters MoU for Energy from Waste project to fuel growing circular economy and reshape waste disposal landscape.
Title : Energy from Waste MoU to fuel growing circular economy
Featured? : No
Item date : Dec 10, 2020, 00:00 AM

Citywide is pleased to announce that it has entered into a Memorandum of Understanding to explore participation in a state-of-the-art Energy from Waste (EfW) facility in Victoria, following the signing of an agreement with the project’s participants.

The Maryvale EfW project in Victoria’s Latrobe Valley is being developed by a consortium comprising Opal Australian Paper, SUEZ Australia and New Zealand, Tribe, Masdar, and Acciona.

“We are excited to have entered into this agreement which will enable Citywide to supply feedstock to the new EfW facility via a rail link, and potentially also participate as an equity partner,” Chris Campbell, Citywide’s Chief Executive Officer, said.

“Consistent with Citywide’s Waste and Recycling Strategy, participation in this project is about our commitment to finding alternatives to landfill for non-recyclable waste; it’s about the relentless pursuit of more sustainable solutions for effective waste management that help shape healthy, safe, thriving liveable cities and communities.

“Last year, Victoria sent 4.6 million tonnes of material to landfill. Even with the best recycling practices, there is still a lot of material that needs disposal. The EfW facility will allow us to divert waste from landfill by turning it into something that can benefit the whole community.

John Brumby AO, Chairman of Citywide, said: “We are proud to be part of a process that will reshape the waste sector in Victoria, divert non-recyclable rubbish from landfill, reclaim energy from resources and create employment through existing and streamlined logistics systems.

“Our participation in this world class project underscores Citywide’s commitment to continually push the boundaries of innovation, be it through products, services, systems of work, as well as to work collaboratively with like-minded partners to facilitate better outcomes.”

About the Maryvale EfW Project

Citywide Opal Group Maryvale EfW projectOpal Australian Paper, SUEZ, Masdar and Tribe are building a state-of-the-art Energy from Waste (EfW) facility at the Maryvale Mill in the Latrobe Valley in Victoria’s east. This modern EfW facility will process non-recyclable residual waste to recover energy with sophisticated flue gas treatment to meet the stringent emissions limits of EPA Victoria and the European Union.

The Mill is a large user of natural gas and grid electricity in its manufacturing operations. Escalating energy costs are impacting the Mill and the EfW facility will reduce its reliance on grid based energy, freeing enough gas and electricity to supply over 50,000 homes. In addition, the facility will deliver a significant reduction in greenhouse gases estimated at over 270,000 tonnes of CO2 per year.

Construction of the EfW facility is expected to commence in late 2021, with completion expected by early 2025. The construction phase is estimated to generate 500 jobs on average over the three-year period.

Further information:  

Graphic illustration image (courtesy Opal Group): 


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Media Contact:
Simon Mossman - Group Corporate Communications 
M 0427 307 216


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