Corporate Social Responsibility

Citywide has a proud history of providing services and support to the communities in which we operate and where our employees live, work and play. Through our Corporate Social Responsibility Program, we are committed to providing shared value for our host communities, our customers and our business. Our approach to corporate & social responsibility is framed by four key issues of concern to our customers and their community constituents:


– Education, Training and Jobs

– Environment & Sustainability

– Homelessness, Social Justice and Well-being

– Youth Opportunities


We are proud to support and partner with community organisations that are addressing such critical social issues. As a services company, we pride ourselves on maintaining and enhancing community assets and being actively involved in local communities; engaging with them to make positive social changes.


CW – CSR Diagram


Through our Community Engagement Framework, we partner with selected social enterprises, charities and not-for-profits who share our corporate values and who are strategically placed to help solve the key issues of concern to our customers.  Click through to view  our current partner social procurement and community organisations  (opens in new window).


Employee Volunteering

At Citywide, our staff proactively contribute over and above the day job to the wellbeing of their local communities and other social concerns further afield. This support varies from community to community and is demonstrated in a variety of ways, including the provision of paid leave for staff to volunteer with a community concern.


Financial Support & Matched Funding

Citywide proudly supports selected not-for-profits, charities and social enterprises with in-kind pro bono services, products and support. We also provide financial support to several partners to support them in meeting their strategic objectives, including matching funding from individual staff fundraising efforts.


Diversity & Inclusion

Having a social licence to operate is integral to our shared value approach with the community and all our stakeholders, with the common goal of fostering greater social cohesion. This supports our commitment to promoting diversity, equality and inclusion across our company without discrimination and we actively seek to create employment opportunities for the economically disadvantaged, disabled, CALD (culturally and linguistically diverse) communities and indigenous interests.

This policy covers all operational and administrative offices and sites of Citywide and subsidiaries such as Technigro. It also takes into account the company’s capabilities and capacity to resource (staff, financial; operational; equipment, etc.).


Responsible Sourcing

Citywide and its subsidiaries including Technigro are committed to responsible sourcing practices.

We regularly review our operations and supply chains with the aim of ensuring that we, our suppliers and third-party business partners operate without infringing human rights. We do not tolerate any form of modern slavery practices including child or forced labour. Access our Modern Slavery Statement here (click to download). 

To help us achieve our aim, if you become aware of any related concerns, we encourage you to let us know by contacting us through this website (click through to Contact page).



Our goal is to minimise our environmental footprint and to inspire and equip our people with ‘world’s best’ sustainability standards to effectively manage the environmental aspects of our operations, whilst ensuring continuous improvement and zero harm to the environment and communities in which we work.

We use a market leading environmental data management platform to manage and monitor energy usage and costs across all of our operations. The data allows us to monitor our carbon generation and provides us with information to evaluate initiatives developed and implemented to reduce our carbon footprint.

We are also a foundation partner in the Melbourne Renewable Energy Project (MREP). Through this program - led by our parent the City of Melbourne Council - we will purchase renewable energy through a wind farm being constructed for the MREP in regional Victoria.

‘Protect a Mate - Vaccinate’ campaign to focus on continued uptake of COVID-19 vaccinations

Sep 7, 2021, 21:23 PM
Citywide staff strongly encouraged to get vaccinated against COVID-19 amid the increasing positive case numbers, and with improved supply enabling mass inoculations.
Title : ‘Protect a Mate - Vaccinate’ campaign to focus on continued uptake of COVID-19 vaccinations
Featured? : No
Item date : Sep 6, 2021, 14:00 PM

All Citywide staff are being strongly encouraged to get vaccinated against COVID-19 amid the increasing positive case numbers, and with improved supply enabling mass inoculations. 

This week, the company launched its Protect a Mate - Vaccinate advocacy campaign, encouraging the 1,300-strong workforce to roll up their sleeves for the jab. 

CEO Chris Campbell said it was incumbent on all staff to do the right thing, recognising our responsibility to ensure the health and wellbeing of not only all Citywide employees but also the communities where our people operate every day.

“We have already seen a strong uptake from many Citywide employees, which is important as the vaccination status of our frontline operational staff will impact what work that many will be able do, so the COVID-19 vaccination push has become more imperative,” CEO Chris Campbell said. 

“We expect to see increasing requirements, from our clients, for only fully vaccinated workers to operate across multiples sectors where Citywide delivers services, consistent with the areas we work and the nature of our work maintaining public and community infrastructure, such as parks and playgrounds, and delivering critical services such as waste and recycling management.” 

Citywide’s Executive Team and Board of Directors, led by the CEO, plus Chairman and former Victorian Premier John Brumby AO, rolled up their sleeves in support of the campaign, reinforcing the importance of a whole-of-company approach. 

“The different COVID-19 variants have underlined just how important inoculation is against the virus. Ultimately, the decision to get vaccinated is in our hands,” Chris added. 

“We will continue to be guided by the advice from the state and federal government health authorities, as well as continuing consultation and engagement across our workforce, and hopefully we will emerge from these economy-impacting restrictions sooner rather than later.”

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Media Contact:
Simon Mossman - Group Corporate Communications 
M 0427 307 216
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