Corporate Social Responsibility

Citywide has a proud history of providing services and support to the communities in which we operate and where our employees live, work and play. Through our Corporate Social Responsibility Program, we are committed to providing shared value for our host communities, our customers and our business. Our approach to corporate & social responsibility is framed by four key issues of concern to our customers and their community constituents:


– Education, Training and Jobs

– Environment & Sustainability

– Homelessness, Social Justice and Well-being

– Youth Opportunities


We are proud to support and partner with community organisations that are addressing such critical social issues. As a services company, we pride ourselves on maintaining and enhancing community assets and being actively involved in local communities; engaging with them to make positive social changes.


CW – CSR Diagram


Through our Community Engagement Framework, we partner with selected social enterprises, charities and not-for-profits who share our corporate values and who are strategically placed to help solve the key issues of concern to our customers.  Click through to view  our current partner social procurement and community organisations  (opens in new window).


Employee Volunteering

At Citywide, our staff proactively contribute over and above the day job to the wellbeing of their local communities and other social concerns further afield. This support varies from community to community and is demonstrated in a variety of ways, including the provision of paid leave for staff to volunteer with a community concern.


Financial Support & Matched Funding

Citywide proudly supports selected not-for-profits, charities and social enterprises with in-kind pro bono services, products and support. We also provide financial support to several partners to support them in meeting their strategic objectives, including matching funding from individual staff fundraising efforts.


Diversity & Inclusion

Having a social licence to operate is integral to our shared value approach with the community and all our stakeholders, with the common goal of fostering greater social cohesion. This supports our commitment to promoting diversity, equality and inclusion across our company without discrimination and we actively seek to create employment opportunities for the economically disadvantaged, disabled, CALD (culturally and linguistically diverse) communities and indigenous interests.

This policy covers all operational and administrative offices and sites of Citywide and subsidiaries such as Technigro. It also takes into account the company’s capabilities and capacity to resource (staff, financial; operational; equipment, etc.).


Responsible Sourcing

Citywide and its subsidiaries including Technigro are committed to responsible sourcing practices.

We regularly review our operations and supply chains with the aim of ensuring that we, our suppliers and third-party business partners operate without infringing human rights. We do not tolerate any form of modern slavery practices including child or forced labour.

To help us achieve our aim, if you become aware of any related concerns, we encourage you to let us know by contacting us through this website (click through to Contact page).



Our goal is to minimise our environmental footprint and to inspire and equip our people with ‘world’s best’ sustainability standards to effectively manage the environmental aspects of our operations, whilst ensuring continuous improvement and zero harm to the environment and communities in which we work.

We use a market leading environmental data management platform to manage and monitor energy usage and costs across all of our operations. The data allows us to monitor our carbon generation and provides us with information to evaluate initiatives developed and implemented to reduce our carbon footprint.

We are also a foundation partner in the Melbourne Renewable Energy Project (MREP). Through this program - led by our parent the City of Melbourne Council - we will purchase renewable energy through a wind farm being constructed for the MREP in regional Victoria.

Wave of eco-pride in Technigro waste2water system

Feb 21, 2020, 00:05 AM
World-class wash-down bay provides a wave of eco-pride for staff at Yatala depot.
Title : Wave of eco-pride in Technigro waste2water system
Featured? : No
Item date : Feb 20, 2020, 21:00 PM

Nowhere on Earth is the prevention of stormwater pollution more important than in Queensland, where the runoff of land-based nutrients has a direct and immediate impact on the health of the world’s most celebrated coral reef.

Three years ago, Technigro took a bold step to reduce stormwater pollution by investing in a highly sophisticated wastewater treatment solution for washing its growing fleet of mowing, weeding and turf treatment equipment.

The results speak for themselves, with more than 100 mowers, spreaders and sprayers now using the Waste2Water system at Yatala each week – saving the company thousands of litres of water and, critically, ensuring no oil, diesel, herbicides or fertilisers ever find their way into local waterways.

“We understand this was not a cheap investment, but we want to reuse as much of our wastewater as possible, and avoid putting anything into the stormwater that could harm the environment in any way,” explains Randall Fox, who manages Technigro’s fleet and assets in Queensland.

“In these times of enduring drought, we can maintain a high level of equipment presentation and a clean business location, without the guilt of using precious drinking water.”

Microbes that ‘eat’ pollution

Manufactured by Country Club International, the ESD Waste2Water system is a patented biological treatment system that uses lab-grown microbes to break down organic contaminants such as oil, grease, petrol, diesel, herbicides and chemical fertilisers in a giant closed-loop system. The contaminants are turned into carbon dioxide and low-turbidity water, which can be safely reused.

The system also separates grass clippings, soil and other suspended solids from the wash-water and funnels them into a wheelbarrow-type cart – which can then be used for mulch or disposed of in a responsible manner.

In recent years, faced with the growing pollution of the marine environment, local councils have imposed strict bans and fines on anyone caught putting anything other than fresh water into the stormwater or any fuels or chemicals into the sewage system.

Last year, these concerns also inspired Technigro and Citywide to invest in the world’s most environmentally friendly solution for killing roadside weeds – through the application of tiny, targeted amounts of near-boiling water.

In December, Technigro took possession of Australia’s first Heatweed Sensor and MiD machines, which are now providing daily weed-killing services on the roads and footpaths of suburban Brisbane.

Media Contact: 
Simon Mossman - Group Corporate Communications 
M 0427 307 216

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Technigro wash down bay Instory photo DSCF1122
Photo: Teammate Steve Cox hoses down a ride-on mower in the wash down bay.

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